Login

Big Fish Casino has just rolled out significant improvements to its login system, offering players enhanced security and convenience when accessing their accounts. These updates come as part of the platform's ongoing commitment to providing a seamless gaming experience while protecting user information.

New Two-Factor Authentication Option

Starting today, players can enable an optional two-factor authentication (2FA) feature when logging into their Big Fish Casino accounts. This additional security layer requires users to verify their identity through a secondary method after entering their password.

"Account security remains our top priority," said a Big Fish Casino representative. "The new 2FA option gives our players peace of mind knowing their accounts and balances are protected by multiple verification steps."

To activate this feature, players can visit their account settings after logging in and select "Security Options" from the dropdown menu.

Mobile Login Improvements

The Big Fish Casino mobile app has received a substantial update focusing on login efficiency. Players using iOS and Android devices will notice faster login times and the option to use biometric authentication (fingerprint or facial recognition) where supported.

These improvements reduce the time between opening the app and starting to play, allowing users to quickly access their favorite games like slots, blackjack, and roulette powered by Real Time Gaming and Red Tiger Gaming.

Password Recovery Streamlined

The password recovery process has been completely redesigned to help players regain access to their accounts more efficiently. The new system offers multiple verification methods, including email and phone verification, providing flexibility when players need to reset their credentials.

This update addresses previous feedback from users who occasionally experienced delays during the account recovery process.

Remember Me Function

A new "Remember Me" option has been added to the login screen for desktop users. When selected, this feature securely stores login information for trusted devices, eliminating the need to enter credentials repeatedly during future visits.

For security reasons, this function will still require periodic re-authentication and is only recommended for personal, private devices.

Multiple Currency Support

With the login system overhaul, Big Fish Casino has enhanced its support for multiple currencies during the sign-in process. Players can now seamlessly access accounts funded with various payment options, including traditional currencies (USD, EUR, GBP) and cryptocurrencies like Bitcoin and Litecoin.

Customer Support Access

The updated login page now features direct links to customer support options, making it easier for players to get assistance if they encounter any issues. Users can quickly access email support at support@bigfishgames.zendesk.com directly from the login screen.

Login Bonuses Coming Soon

While not yet implemented, Big Fish Casino has announced plans to introduce special login bonuses in the coming weeks. These rewards will give players additional incentives for regular engagement with the platform.

The casino's 100% Welcome Bonus continues to be available for new players creating accounts, with full details available on the promotions page.

Enhanced Platform Compatibility

The login system now offers improved compatibility across different browsers and devices, ensuring players can access their accounts regardless of how they choose to connect. This cross-platform functionality extends to all supported payment methods, including Visa, MasterCard, Skrill, and various cryptocurrencies.

Players experiencing any issues with the new login system are encouraged to contact customer support for immediate assistance.